Billing Terms & Conditions

TERMS OF PURCHASE / SERVICE

The terms stated below apply to all products purchased on urbelloria.com. For general inquiries or comments about our products, please contact our customer service team at info@urbelloria.com.

PAYMENT METHODS

Payments for purchases made on urbelloria.com are accepted through trusted third-party processors and common payment methods, including Mastercard, PayPal, Venmo, and Visa.

TAX AND DUTIES

We ship to all locations on a DDP (Delivery Duty Paid) basis, meaning all applicable import taxes and duties are included in the product price.

CANCELLATIONS

If you change your mind before your order has been shipped, we can accept cancellations at any time prior to dispatch. If an order has already been sent, please refer to our Refund Policy.

RETURNS & REFUND

You have 30 days to decide if an item is right for you. If you would like to return an item, please contact us within 30 days of delivery. For more details, please refer to our RETURNS & EXCHANGES policy and REFUND policy.

If you have any questions, please contact us at: info@urbelloria.com